be Apart

Digital self check-in guide

Arrive whenever you like. Our check-in is entirely digital, contactless and flexible. Here's how it works:

Check in easily. Entirely digital.

No queues, no reception — your smartphone is your key.

Step 1

Receive your code

You'll receive your personal access code before arrival.

Step 2

Arrive

From 3:00 pm you can arrive at the building at any time.

Step 3

Check in at the terminal

Enter your access details at the terminal.

Step 4

Move in

Your apartment is ready. Enjoy your stay!

Help around the clock

Even though our process is fully automated, we won't leave you on your own. If you have questions during check-in, our team is there for you at any time.

  • 24/7 support hotline+49 511 515 22 620
  • Your digital assistant: Soli

    Alongside our phone support, our AI assistant Soli is also here for you — for quick help around the clock. Check-in, amenities or arrival: Soli answers your questions instantly.

Your stay. Your decision.

Check availability or contact us for a tailored offer.