Terms and Conditions
be Apart GmbH
Owner: Aleksandar Micic
(Last updated: August 2026)
1. Scope
These terms and conditions apply to all contracts for accommodation in the serviced apartments of be Apart GmbH ("Hotel") and all associated services.
Even in the case of extended stays, no residential tenancy within the meaning of § 549 BGB (German Civil Code) is established.
Any deviating terms and conditions of the guest shall not apply.
2. Contract & Booking
The contract is concluded upon booking confirmation by the Hotel or via online booking platforms. Bookings are binding once confirmed.
If another person or company books on behalf of the guest, both parties are jointly and severally liable.
Subletting or transfer of the apartment to third parties is not permitted.
3. Prices & Payment
Prices include VAT and city/bed tax.
Accepted payment methods: cash, debit card, credit card, bank transfer, cost assumption by third party.
Depending on the rate booked:
- Flexible Rate: free cancellation up to 3 days before arrival; thereafter 90% cancellation fee.
- Strict Rate: free cancellation up to 14 days before arrival; thereafter 90% cancellation fee.
Invoices are due upon receipt without deduction.
In the event of late payment: reminder fee of €2.50 (2nd reminder) / €10.00 (3rd reminder), plus default interest.
An additional cleaning fee may be charged in the event of excessive soiling.
4. Check-in / Check-out
Check-in: from 3:00 PM (self-check-in available).
Check-out: by 11:00 AM.
Early check-in / late check-out may be booked at an additional charge.
The apartment may only be used by the number of persons stated in the booking. Identification is required at check-in.
Pets are not permitted.
Smoking is prohibited in all apartments – a cleaning surcharge of €350 will be charged in the event of a violation.
Fire brigade callouts caused by false alarms will be charged in full to the guest. Removing or tampering with smoke detectors is strictly prohibited. A penalty of €500 will be imposed for any violation; additionally, the costs of any fire brigade callout may be charged.
Damage to or missing furnishings will be charged to the guest.
5. Cancellation & No-show
Cancellations must be submitted in writing by email to stay@be-apart.eu.
In the event of a no-show, 90% of the booking price will be charged.
Early departure is treated as a cancellation.
If the guest fails to check in without notice, the Hotel may re-let the apartment from the following day.
6. Termination by the Hotel
The Hotel may terminate the contract for good cause, for example in the event of late payment, false information, endangerment of operations, force majeure or unauthorised subletting.
The guest shall have no claim to compensation in such cases.
7. Liability
be Apart GmbH is liable only for damages caused by intentional or grossly negligent conduct.
For damages caused by slight negligence, liability is limited to the breach of material contractual obligations and to foreseeable damages.
The Hotel assumes no liability for valuables or personal belongings of guests.
Lost property is kept for 1 month.
8. Data Protection
Personal data is processed exclusively for the purpose of carrying out the guest's stay. Data is not used for marketing purposes.
The full privacy policy is available at www.ba-apartments.de/en/privacy-policy.
9. Jurisdiction & Applicable Law
German law applies.
For consumers, the statutory places of jurisdiction apply. For merchants, the registered office of be Apart GmbH is the exclusive place of jurisdiction.
The place of performance is the registered office of the company.
10. Final Provisions
Amendments or additions must be made in text form.
Should any provision be or become invalid, the validity of the remaining provisions shall not be affected.
The German version of these terms and conditions is authoritative; the English version is provided for convenience only.